Reference

duit123 Terms & Conditions for Your Account

Our Terms & Conditions set the rules for opening, using and closing your duit123 account, including identity details, wallet handling and access where local law permits.

Account conductWallet conditionsPolicy access

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Know the Rules Before Your First Account Step

duit123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create an account, confirm your phone number, enter the lobby or request an account change. You must provide accurate details and keep your login information private; we may pause an account when information conflicts with our checks or local

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requirements. Access depends on local law, and you are responsible for confirming that use is permitted in your location. Payment activity must follow the name and status shown in your account, whether you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A policy
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change takes effect from the date shown on the updated page, while actions already being checked remain subject to the applicable terms. If a rule is unclear, contact us before continuing rather than relying on a saved page or an old cashier instruction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH POLICY

Get Clear Answers on Account Conditions

A clear contact route matters when a Terms & Conditions question affects your account or wallet status.

Account questions Ask us which Terms & Conditions clause applies when your phone verification, login detail or account name needs correction. We will point you to the required account step without asking for your password.

Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and displayed status through our support path. We use those details to separate a policy check from a cashier processing issue.

Policy changes If an updated clause affects your account, contact us through the support link beside the cashier path. We can explain the effective date, the affected action and the information needed for a change request.

DATA AND ACCOUNT CARE

What Our Conditions Say About Your Details

Our policy explains how account details are used to operate access, check payment references and protect the login path.

Account data

We use the details attached to your account to complete phone verification, match account actions and respond to support requests. Keeping your name and contact details current helps us apply the correct condition.

Cookies

Cookies may keep a session working between the login page and lobby on your browser. Our Terms & Conditions explain that browser settings can change this behaviour and may require you to sign in again.

Login security

You must protect your password and avoid sharing account access. If you notice an unfamiliar login or a changed wallet status, contact us promptly so we can place the issue beside the correct policy step.

Data retention

We retain account and payment records only for the operational, dispute or legal purposes described in the applicable policy. A retention question should include your account identifier and the record concerned.

Change requests

To request a correction, tell us which account detail is wrong and provide the matching verification information. We assess the request against the Terms & Conditions before changing the account record.

Contact route

Our support path is the place to ask about data handling, cookies, account security or policy wording. Include a payment reference for DANA, QRIS or bank transfer matters, but never send your password.

Terms & Conditions Questions Answered

You should be able to find a direct answer before opening an account or continuing an account action. These Terms & Conditions questions cover access, payment records, personal details, policy updates and the support route used by duit123.

You can open this Terms & Conditions page from the policy link near the account and cashier areas. Check the displayed update date before relying on a clause for a new account action.

Access depends on local law. You must confirm that use is permitted in your location before creating or using an account, including when you connect from a mobile browser.

You begin by entering accurate account details and completing the requested phone verification before account access. If a detail changes, contact support and follow the correction process described in the policy.

The conditions require payment activity to match the account and the status shown at the cashier. Keep your DANA or QRIS reference so we can identify a pending or disputed action.

Yes, you can contact us with the incorrect detail and matching verification information. We assess each request under the Terms & Conditions before changing a name, phone detail or related record.

Cookies may support a browser session between login and the lobby. Your browser settings can restrict them, which may require another login and can affect the path described on this page.

Use the support route beside the cashier path and include your account identifier, the relevant clause and any payment reference. Do not send your password or complete wallet credentials with the request.

duit123 Terms & Conditions for Your Account

Get Clear Answers on Account Conditions

What Our Conditions Say About Your Details

Account data

Cookies

Login security

Data retention

Change requests

Contact route

Terms & Conditions Questions Answered

01 Where can I read the duit123 Terms & Conditions?

02 Does access under the Terms & Conditions apply everywhere in Indonesia?

03 What account step do the Terms & Conditions require first?

04 How do the Terms & Conditions cover DANA and QRIS payments?

05 Can I request a change to my duit123 account details?

06 How are cookies handled under these Terms & Conditions?

07 Who should I contact about a Terms & Conditions dispute?

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